RCCHC works with the following payers. Patients and community members should be assured that we will deliver great care for everyone, every day, regardless of insurance status or ability to pay.
Medicare
NC Medicaid
Aetna
AmeriHealth Caritas (NC Medicaid Prepaid Health Plan)
BCBS of North Carolina
BCBS Medicare Advantage
Carolina Complete Health (NC Medicaid Prepaid Health Plan)
Cigna
Healthy Blue (NC Medicaid Prepaid Health Plan)
Humana
Humana Medicare Advantage
Medcost
MultiPlan
MSSP
Optima
Tricare
UHC
UHC Medicare Advantage
UHC (NC Medicaid Prepaid Health Plan)
Wellcare (NC Medicaid Prepaid Health Plan)
Request a visit (in-person, video or “curbside”) through MyChart or call:
A Video Visit lets you see your provider from home through a computer or smart device.
A “Curbside” visit is a Video Visit from your vehicle, at a clinic parking lot, using an iPad.
Call your clinic to request a sick visit and a nurse will help get you scheduled.
While we can accommodate walk-in services, for your safety and convenience, please call ahead if possible.
Yes! We are always accepting new patients.
Your name, date of birth, address, phone number, medical history and insurance card.
You don’t need health insurance to be seen.
Ask about our sliding fee when you schedule your appointment.
For the protection of yourself and others, everyone is required to wear a mask at all times while in our facilities.
We are happy to provide you a mask!
Children under two or individuals with a disability, medical or mental health condition that prevents them from wearing a mask are exempt.
If necessary, one parent or caregiver may accompany a patient.
Please remain in your vehicle and call the number displayed in the patient parking lot to alert staff you’ve arrived.
Yes, upon entry, with a touchless thermometer.
You may complete ECheck-in up to 30 minutes before your appointment time. Otherwise, our staff will call 15 minutes before your appointment to assist you.
Most likely. Your copay is set by your insurance provider or our sliding fee scale.
Park in a “MyChart Virtual Visit” spot and call your clinic’s phone number to alert staff you’ve arrived. Someone will be with you shortly.